Policy documents
To View our opperational and Health and Safety Policies click the link
1. Health and Safety Policy
2. Water Rescue Action Plan
3. Serious Accident Policy (including action plan for the event of serious accident).
4. Fire policy and procedure
5. Equity policy
6. Safeguarding and Child protection policy
Cancellation and Rescheduling Policy
Cancellation, Rescheduling and Bad weather policy: Please ignore the weather forecast Hampton Water has a strange microclimate and it is usually wrong. Your session will run unless it is unsafe to do so due to thunder or high wind and we will notify you on the day if we deem conditions to be unsuitable for riding. Participants are going to get wet so a bit of rain is no issue and we are well sheltered from most wind directions. Booking a session schedules a coach and blocks your slot from the booking system so they are non refundable and can only be rescheduled at a minimum of 10days notice.